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AUIC   2004 Australasian User Interface Conference
Wall of Fame | Most Viewed AUIC-2004 Paper
AUIC
2004
IEEE
14 years 3 months ago
A Knowledge Management Approach to User Support
This paper considers the problem of computer user support and workplace learning in general. Theoretically our work is influenced by ideas on knowledge management, expertise netwo...
R. T. Jim Eales
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