Examining Cross-Agency Collaborations in E-Government Initiatives

Cross-agency collaborations are critical to the success of e-government, which has great potential to transform the way that governments work, share information and deliver services to external and internal clients. Most prior research examining cross-agency collaborations has focused on “what” and “why” issues, thus offering only limited discussions on how to ensure effective crossagency collaborations. In this study, we propose a framework for the institution structure critical to effective cross-agency collaborations in e-government initiatives. We then apply this framework to examine the institution (enterprise) efforts for implementing OneStop Business Registration (OSBR), a successful e-government initiative in the State of Utah. Our framework encompasses critical enablers supported by a fundamental infrastructural underpinning. Institution structures that follow the proposed framework can facilitate the horizontal integration among multiple autonomous agencies while cop...

• Type: Conference
• Year: 2006
• Where: HICSS
• Authors: Paul Jen-Hwa Hu, Dai Cui, Alan Charles Sherwood
• Keywords: Biometrics, Cross-agency Collaborations, E-government Initiative, HICSS 2006, Institution Structures, System Sciences