Abstract. Modern process-aware information systems store detailed information about processes as they are being executed. This kind of information can be used for very different purposes. The term process mining refers to the techniques and tools to extract knowledge (e.g., in the form of models) from this. Several key players in this area have developed sophisticated process mining tools, such as Aris PPM and the HP Business Cockpit, that are capable of using the information available to generate meaningful insights. What most of these commercial process mining tools have in common is that installation and maintenance of the systems requires enormous effort, and deep knowledge of the underlying information system. Moreover, information systems log events in different ways. Therefore, the interface between process-aware information systems and process mining tools is far from trivial. It is vital to correctly map and interpret event logs recorded by the underlying information system...
Boudewijn F. van Dongen, Wil M. P. van der Aalst