Semantics of Agent-Based Service Delegation and Alignment

In this paper we will concentrate on the conceptual modeling and semantics of service delegation and alignment in information systems. In delegation, one typically has the situation that a source company wishes to hand over parts of its functionality together with related responsibilities to a supplying party. From the side of the outsourcer the search for a suitable supplier mostly will be a manual process with all the consequences of a long time to market, as well as trial and error before a good fit is obtained between both related parties. This paper addresses an agent-based solution for improving this match-making process in B2B markets. Part of the match-making process will be the alignment of business processes on the side of the outsourcer as well on the side of the supplier. Here we will provide a formal means to ensure that the delegation relationship between both related parties, determined by a ruling service level agreement (SLA), satisfies specific correctness criteria. T...

• Type: Conference
• Year: 2005
• Where: OTM
• Authors: Herman Balsters, G. B. Huitema, Nicolae B. Szirbik
• Keywords: Correctness Criteria, Internet Technology, Match-making Process, OTM 2005, Service Delegation