Change Management Framework for Business Processes

In the paper there is offered a framework to manage the Business Processes (BP) changes. The framework shows BP changes in the following trends: the number of BP users, communication and co-ordination, production processes, the knowledge and organisational structure of the enterprise. The trends of BP changes are merged in one system, a table of questions is made for its usage. The framework is obtained justifying 15 BP improvement, integration and reengineering projects. The usage of the framework in the organisations gives a possibility to have a look at the possible BP changes in good time, to find out the BP development tendencies and to choose the most effective.

• Type: Conference
• Year: 2004
• Where: CAISE
• Authors: Janis Maknia
• Keywords: BP Changes, BP Users, CAISE 2004, Framework Shows Bp