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    DSOM
    2004
    Springer
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    Business Driven Prioritization of Service Incidents

    14 years 5 months ago
    Business Driven Prioritization of Service Incidents
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    Claudio Bartolini, Mathias Sallé
    claim paper
    Added 01 Jul 2010
    Updated 01 Jul 2010
    Type Conference
    Year 2004
    Where DSOM
    Authors Claudio Bartolini, Mathias Sallé
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