Use of Scenario Evaluation in Preparation for Deployment of a Collaborative System for Knowledge Transfer - the Case of KiMERA

This paper presented an approach for the evaluation of a collaborative system, after the completion of system development and software testing but before its deployment. Scenario and collaborative episodes were designed and data collected from users role-playing. This was found to be a useful step in refining the user training, in setting the right level of user expectation when the system started to roll-out to real users and in providing feedback to the development team.

• Type: Conference
• Year: 2003
• Where: WETICE
• Authors: Lydia M. S. Lau, Craig A. Adams, Peter M. Dew, Christine Leigh
• Keywords: Collaborative Episodes, Collaborative System, Emerging Technology, Users Role-playing, WETICE 2003