Implementation of fee-based printing in student computing sites

After years of providing no-cost printing in its computing sites, the University of Delaware (UD) decided to move to a fee-based printing scheme for its student computing sites. This paper discusses the development, testing and implementation of this system, as well as campus reaction to the prospect of paying for something for which they had not previously been charged. In 2001, printing costs rose more than 25%. Professors post class notes, syllabi, homework and exam solutions, and even entire textbooks on their course websites. Despite the high level of computer and printer ownership among UD students, approximately two-thirds reported using sites primarily to print. Moreover, a lot of paper was being wasted. More than six million pages were printed during academic year 2002. These factors lead to the decision to implement fee-based printing. Since all students have a flexible spending (Flex) account associated with their student ID which can be used for campus services, it was dec...

• Type: Conference
• Year: 2003
• Where: SIGUCCS
• Authors: Carol Jarom, Steven J. Timmins
• Keywords: Fee-based Printing, Fee-based Printing Scheme, Information Management, SIGUCCS 2003, Student Computing Sites