The Use of B2B Process Standards: A Case Study

Interactions between organisations are becoming more and more frequent. One of the most common approaches is to use standards-based communication for information exchange. Even though much effort in both academia and industry is dedicated to enhance standards and to develop technical solutions for using them, few case studies have been made of how standards are actually being used in practice. Our paper reports on one such case study. The result shows that standards selection is not a straightforward and voluntary process, but is influenced in most cases by external parties. The organisations agree that e-business is an important, and sometimes even necessary, for their future. The business processes will be affected, since the way of working in organisations is believed to change.

• Type: Conference
• Year: 2003
• Where: CAISE
• Authors: Eva Söderström, Anette H. Pettersson
• Keywords: CAISE 2003, Organisations, Standards, Standards-based Communication