Providing integrated toolkit-level support for ambiguity in recognition-based interfaces

Interfaces based on recognition technologies are used extensively in both the commercial and research worlds. But recognizers are still error-prone, and this results in human performance problems, brittle dialogues, and other barriers to acceptance and utility of recognition systems. Interface techniques specialized to recognition systems can help reduce the burden of recognition errors, but building these interfaces depends on knowledge about the ambiguity inherent in recognition. We have extended a user interface toolkit in order to model and to provide structured support for ambiguity at the input event level. This makes it possible to build re-usable interface components for resolving ambiguity and dealing with recognition errors. These interfaces can help to reduce the negative effects of recognition errors. By providing these components at a toolkit level, we make it easier for application writers to provide good support for error handling. Further, with this robust support, we ...

• Type: Conference
• Year: 2000
• Where: CHI
• Authors: Jennifer Mankoff, Scott E. Hudson, Gregory D. Abowd
• Keywords: CHI 2000, Human Computer Interaction, Recognition Errors, Recognition Systems, Recognition Technologies