The Doctor Is In: Helping End Users Understand the Health of Distributed Systems

Abstract. Users need know nothing of the internals of distributed applications that are performing well. However, when performance flags or fails, a depiction of system behavior from the user’s point of view can be invaluable. We describe a robust architecture and a suite of presentation and visualization tools that give users a clearer view of what is going on.

• Type: Conference
• Year: 2000
• Where: DSOM
• Authors: Paul Dourish, Daniel C. Swinehart, Marvin Theimer
• Keywords: Clearer View, Computer Networks, DSOM 2000, Robust Architecture, User’s Point