A Software Defect Report and Tracking System in an Intranet

This paper describes a case study where SofTrack a Software Defect Report and Tracking System - was implemented using internet technology in a geographically distributed organization. Four medium to large size information systems with different levels of maturity are being analyzed withinthe scope of this project. They belong to the Portuguese Navy's Information Systems Infrastructure andweredevelopedusingtypicallegacysystemstechnology: COBOL with embedded SQL for queries in a Relational Database environment. This pilot project of Empirical Software Engineering has allowed the development of techniques to help software managers to better understand, control and ultimately improve the software process. Among them

• Type: Conference
• Year: 1999
• Where: CSMR
• Authors: António Silva Monteiro, Miguel Goulão, Fernando Brito e Abreu, Alberto Bigotte de Almeida, Pedro Sousa
• Keywords: CSMR 1999, Empirical Software Engineering, Information Systems, Software Defect Report, Software Engineering