If we are to improve our ability to reliably and consistently create high quality hypermedia applications then we need to improve our understanding of the development process and its relationship to the quality of the end applications. An important aspect in achieving this understanding is the ability to assess the process. This is in turn best facilitated by the use of a suitable process model. In this paper we discuss a model-based approach to the assessment of the development process of hypermedia applications. We propose a hypermedia development process reference model which guides the identification of suitable process quality attributes and subsequent assessment activities. We look at how this process assessment can be applied in improving development processes and hence hypermedia applications. We provide some examples that demonstrate the validity of the approach. The result is a technique which is capable of providing significant improvement in the development process and hen...
David B. Lowe, Andrew J. Bucknell, Richard Webby