Applying the Act-Function-Phase Model to Aviation Documentation

The act-function-phase model systematically relates the acts of the dialogue at time-of-use to the acts of the dialogue between author and users at time-of-development. We show how this kind of model of communicative action can be applied to the interactions described and embodied in a flight crew operating manual for a commercial aircraft. We claim that the model’s ion provides basis for co-evolutionary design of procedures and their corresponding documentation. Keywords Dialogue acts,aircraft procedures

• Type: Conference
• Year: 1998
• Where: SIGDOC
• Authors: David G. Novick, Saïd Tazi
• Keywords: Act-function-phase Model, Dialogue, Document Analysis, Keywords Dialogue Acts, SIGDOC 1998