VIENA Classroom is a collaborative hypermedia education system which is a component of the Virtual Interactive Environment for Workgroups (VIEW), a collaborative environment based on distributed objectoriented database technology. An important feature of the system is its user-friendly question support facility. By means of a multimodal natural language interface the students can formulate their questions directly in Japanese which are either answered by accessing a FAQ knowledge base or collected and transferred to the teacher for later processing. As additional valuable assistance for the students we provide the possibility to browse through automatically generated FAQ lists.