Sciweavers

CSCW
1996
ACM

Answer Garden 2: Merging Organizational Memory with Collaborative Help

14 years 3 months ago
Answer Garden 2: Merging Organizational Memory with Collaborative Help
This research examines a collaborative solution to a common problem, that of providing help to distributed users. The Answer Garden 2 system provides a secondgeneration architecture for organizational and community memory applications. After describing the need for Answer Garden 2's functionality, we describe the architecture of the system and two underlying systems, the Cafe ConstructionKit and Collaborative Refinery. We also present detailed descriptions of the collaborative help and collaborative refining facilities in the Answer Garden 2 system.
Mark S. Ackerman, David W. McDonald
Added 08 Aug 2010
Updated 08 Aug 2010
Type Conference
Year 1996
Where CSCW
Authors Mark S. Ackerman, David W. McDonald
Comments (0)