In logistics of today's economy we have to deal with distributed systems. To support the demanding management task the multi-agent approach offers promising perspectives. For human organizations a socio-technical system is to be handled. The theory of organizational cybernetics provides basic knowledge about structuretheoretic foundations to reach organizational fitness. For the design of management systems based on a multi-agent concept, we try to adopt as much as possible of the insight valid for human based sociotechnical systems to the agent world. We particularly focus on identifying the main characteristics for design of management systems in order to achieve the ability to master a system in a dynamic environment evolving in a short and long-term horizon.