Timespace in the workplace: dealing with interruptions

We report tindings from an observational study on the nature of interruptions in the workplace. The results show that in most cases, (64”A), the recipient received some benefit from the interruption. However in just over 40’%. of interruptions the recipient did not resume the work they were doing prior to the interruption. Some implications for time management and communication technology are presented.

• Type: Conference
• Year: 1995
• Where: CHI
• Authors: Brid O'Conaill, David Frohlich
• Keywords: CHI 1995, Communication Technology, Human Computer Interaction, Observational Study, Time Management