Coordination breakdowns: why groupware is so difficult to design

The complexity of group interaction means that there will be many uncertainties in the requirements for software support tools. Many existing software systems rely on the adaptability of human users to overcome such uncertainties. One of the biggest problems is that existing analysis techniques fail to predict how collaboration will

• Type: Conference
• Year: 1995
• Where: HICSS
• Authors: Steve M. Easterbrook
• Keywords: Biometrics, Group Interaction, HICSS 1995, Many Existing Software, Software Support Tools