An Approach to User Management of Broadband Services

  This  paper  describes  an  approach  to  the  In­Call  control  of  services  as  developed by the ASCOT project. Emphasis  is  made  on the  application of usability principles to the practical problems presented by  real  service  deployment  within  an  Integrated  Service  Engineering  environment.  The  ASCOT  approach  to  the  graphical control of services  in­call  will  be  described  including  details  of practical  experiments  and  any conclusions drawn. 

• Type: Conference
• Year: 1995
• Where: ISN
• Authors: Paul Coates, Jeremy Ellman
• Keywords: Approach To The , Communications, Described Including Details , ISN 1995, To The In­call