Analyzing Enterprise Social Media Networks

Broadening adoption of social media applications within the enterprise offers a new and valuable data source for insight into the social structure of organizations. Social media applications generate networks when employees use features to create "friends" or "contact" networks, reply to messages from other users, edit the same documents as others, or mention the same or similar topics. The resulting networks can be analyzed to reveal basic insights into an organization's structure and dynamics. The creation and analysis of sample social media network datasets is described to illustrate types of enterprise networks and considerations for their analysis. Keywords- Social Network, Enterprise, Social Media, Analysis, Social Graph, Organization

• Type: Conference
• Year: 2009
• Where: CSE
• Authors: Marc A. Smith, Derek L. Hansen, Eric Gleave
• Keywords: CSE 2009, Social Media, Social Media Applications, Social Structure, Theoretical Computer Science