This case study outlines one team's shift from the traditional waterfall methodology to an agile approach for web and custom application development. The transformation occurred by accident over the course of a web advising system project at The Ohio State University. Using the five stages of grieving as a metaphor, we will describe how the team moved from denial that the waterfall approach was failing to acceptance that agile practices would be the best way to deliver the mission-critical application. In the end, the entire team re-envisioned itself, transformed its business practices, and has evolved into a significantly more agile organization.