This paper discusses social exclusion by analyzing the avatar creation interface of the massively multiplayer online roleplaying game (MMORPG) Lineage II. We use a previously developed syntagmatic-paradigmatic structure analysis for analyzing MMORPG interfaces and extend that method to include textual analysis of support documentation. This study concludes that virtual world designers must be more critical in their choices for representing sex and race. Categories and Subject Descriptors K.8.0. [Personal computing]: General
Victoria McArthur, Tyler M. Pace, Aaron R. Houssia