Social capital and ICT adoption in the public sector

Although the research domain on social capital and the adoption of Information and Communication Technologies (ICTs) is relatively immature, there is a fast growing body of evidence that social capital plays an important role in the adoption process of ICTs – especially in the case of ICTs supporting transorganizational cooperation. In most Western democracies the trend towards ever more inter-organizational linkages - and consequently trans-organizational ICTs - is becoming apparent. An increasing number of academics claim that social capital is a necessary enabler for the creation, diffusion and adoption of cross-boundary ICTs. There is for instance strong anecdotal evidence that interpersonal ties between members of separate organizations can bridge between different interests when transorganizational ICTs are being developed and implemented. However, there are still some substantial theoretical and empirical blind spots as regards the exact relation between social capital and IC...

• Type: Conference
• Year: 2007
• Where: DGO
• Authors: Noor Huijboom
• Keywords: Adoption, Adoption Process, DGO 2007, Education, Social Capital