This contribution summarizes the main goals, objectives, and tasks done so far in the framework of the the CEN/ISSS Workshop on Standardization of Online Dispute Resolution Tools (WS/Stand-ODR), started on 17 December at the CEN Management Centre in Brussels (Belgium). Keywords. Online Dispute Resolution, ODR, standards, interoperability, ontologies.
Arno R. Lodder, Andrea Borri, Jacques Gouimenou, B