New technologies such as IEEE 802.16 (Wi-MAX) [2] and IEEE 802.11e (Wi-Fi with QoS) [1] enable differentiated services. In this study we explore the potential for increasing the revenue of Internet service providers with differentiated services. For concreteness, we focus on two generic services that we call "voice" and "data." However, the analysis applies to services that have different requirements such as video streaming and networked games. Using analytical models we examine the conditions under which the operator can improve his revenue with service differentiation. We verify the results using a simulation of a more complex model of the network. Categories and Subject Descriptors H.4 [Information Systems Applications]: Miscellaneous
Siamak Ayani, Jean C. Walrand