This article presents a conceptual framework for the identification and classification of contextual elements included in groupware applications. Contextual elements store information that helps group members to characterize and to understand the interaction and its associate information. The conceptual framework can be used not only to guide the development of new groupware applications but also to analyze existing groupware. We illustrate the use of the framework in the analysis of three groupware tools.
Márcio G. P. Rosa, Marcos R. S. Borges, Fl&