A Conceptual Model for Electronic Commerce in the Semiconductor Industry

A conceptual business model using the electronic media for world commerce in the semiconductor industry is presented. The proposed model has a great potential to meet online customer demands rapidly and cost-effectively, offer product customization on Internet time, and improve customer satisfaction as well as merchant’s sales and customer support organization over the traditional commerce. KEYWORDS Semiconductor industry, electronic commerce, e-business model, customer relationship management.

• Type: Conference
• Year: 2003
• Where: IADIS
• Authors: Samar K. Saha
• Keywords: Customer, IADIS 2003, IADIS 2008, Online Customer Demands, Semiconductor Industry