Simulating 'Lived' User Experience - Virtual Immersion and Inclusive Design

: This paper explores the theories and practices underpinning Virtual Immersion, a discount technique proposed to help designers gain deep understanding of, and empathise with, their users. Four essential elements to this technique are identified and empirical evidence for its usefulness is provided. A study is reported in which the technique was applied to establishing design requirements for a mobile phone for two different groups of users.

• Type: Conference
• Year: 2003
• Where: INTERACT
• Authors: Jarinee Chattratichart, Patrick Jordan
• Keywords: Deep Understanding, Discount Technique, INTERACT 2003, INTERACT 2007, Virtual Immersion