This paper presents a case study of using simulation for analyzing the impact of proposed changes in the supply chain processes for a large logistics operation. The major changes explored include business process changes, and use of new supply chain software. The results of the analysis indicate that the changes in forecast accuracy provide much larger savings compared to process automation changes. A number of insights are drawn from the results of the analyses.
Sanjay Jain, Eric C. Ervin, Andrew P. Lathrop, Rus