A Design Tool to Develop Agent-Based Workflow Management Systems

— This paper describes a methodology to design a workflow management system where a set of intelligent software agents composes an interactive scenario. The Workflow Management Coalition explains how to formalize workflows, using business process definition, and a reference r a high level abstraction design is asserted: the Workflow Reference Model, an architectural representation of such systems. In recent years, agent and Multi-Agent Systems technologies have been considered a suitable approach to develop intelligent decentralized systems. Effectively, workflow systems need to decentralize decisions and activities to entities, in order to uncouple asynchronous information and to process incoming events in a more efficient way. The presented approach adopts Agent Developer Studio, a tool to develop autonomous agents called MAX (Modular Autonomous eXpert) that allows to model the agents’ behaviour and to implement them in an expert system shell. The challenge is making agents suita...

• Type: Conference
• Year: 2003
• Where: WOA
• Authors: Marco Repetto, Massimo Paolucci 0002, Antonio Boccalatte
• Keywords: Autonomous Agents, Intelligent Agents, WOA 2003, Workflow Management, Workflow Management System