This paper describes the design of groupware for virtual organizations that share certain characteristics. First the concept of virtual organizations is introduced. Then our application partner, the "virtual" service company Sigma, and our empirical work at Sigma are described. The identified problems are categorized and discussed. Finally, we present the derived aspects for the design of groupware in the context of virtual organizations.
Markus Rittenbruch, Helge Kahler, Armin B. Cremers