: As the Web grows in importance in institutional settings, so does the need for training. Universities are looking at the daunting task of putting more information and services online. New professional roles and duties are emerging that include managing Web content and systems. This online Web training effort is geared toward addressing a specific strategic approach to staff shortages, training, building campus competencies, and controlling costs. It enables full-time staff to quickly learn processes and competencies to maintain their own campus Web sites, and provides a means for them to train part-time students to aid them in this task. Design standards and protocol can be incorporated into the training, enabling the campus to increase levels of production and maintenance that meet university strategic goals and policy. The trust and use of students can be an effective use of resources. The development of this program by staff for staff is testimony that students should be used to c...