A system for the seamless integration of personal messages using agents developed on a lotus notes platform

We introduce a seamless messaging system for the management of personal messages. The aim of it is to intercept, filter, interpret, and deliver multi-modal messages (voice, fax, and/or e-mail messages). Messages are delivered to the recipient regardless of their target messaging device. Seamless messaging involves finding the person (if urgent) and delivering the information to them on their cellular phone, pager, laptop, nearest fax, telephone, or workstation. The system includes a set of personal agents that classify and act on incoming messages based on their content. The user specifies the classes and actions to the agent as a set of high-level rules. This allows the user to specify rules that are independent of the messaging system and target devices. A personal agent "Secretary" is responsible for mediating between the different messaging environments, the target devices, and other interacting applications (e.g., calendars, e-mail programs, etc.). The design of this Se...

• Type: Conference
• Year: 1996
• Where: CASCON
• Authors: Ramiro Liscano, Roger Impey, Paul Gordon, Suhayya Abu-Hakima
• Keywords: CASCON 1996, CASCON 2007, Messaging Devices, Messaging System, Seamless Messaging