Using Process Mining to Generate Accurate and Interactive Business Process Maps

Abstract. The quality of today's digital maps is very high. This allows for new functionality as illustrated by modern car navigation systems (e.g., TomTom, Garmin, etc.), Google maps, Google Street View, Mashups using geo-tagging (e.g., Panoramio, HousingMaps, etc.), etc. People can seamlessly zoom in and out using the interactive maps in such systems. Moreover, all kinds of information can be projected on these interactive maps (e.g., traffic jams, four-bedroom apartments for sale, etc.). Process models can be seen as the "maps" describing the operational processes of organizations. Unfortunately, accurate and interactive process maps are typically missing when it comes to business process management. Either there are no good maps or the maps are static or outdated. Therefore, we propose to automatically generate business process maps using process mining techniques. By doing this, there is a close connection between these maps and the actual behavior recorded in event...

• Type: Conference
• Year: 2009
• Where: BIS
• Authors: Wil M. P. van der Aalst
• Keywords: BIS 2007, BIS 2009, Business Process Maps, Process Maps, Process Models