Knowledge formalization in experience feedback processes: An ontology-based approach

Because of the current trend of integration and interoperability of industrial systems, their size and complexity continue to grow making it more difficult to analyze, to understand and to solve the problems that happen in their organizations. Continuous improvement methodologies are powerful tools in order to understand and to solve problems, to control the effects of changes and finally to capitalize knowledge about changes and improvements. These tools involve suitably represent knowledge relating to the concerned system. Consequently, Knowledge Management (KM) is an increasingly important source of competitive advantage for organizations. Particularly, the capitalization and sharing of knowledge resulting from experience feedback are elements which play an essential role in the continuous improvement of industrial activities. In this paper, the contribution deals with semantic interoperability and relates to the structuring and the formalization of an Experience Feedback (EF) proc...

• Type: Journal
• Year: 2008
• Where: CII
• Authors: Bernard Kamsu Foguem, Thierry Coudert, C. Béler, Laurent Geneste
• Keywords: CII 2008, Continuous Improvement, Continuous Improvement Methodologies, Experience Feedback