High-performance FAQ retrieval using an automatic clustering method of query logs

To resolve some of lexical disagreement problems between queries and FAQs, we propose a reliable FAQ retrieval system using query log clustering. On indexing time, the proposed system clusters the logs of users

• Type: Journal
• Year: 2006
• Where: IPM
• Authors: Harksoo Kim, Jungyun Seo
• Keywords: FAQ Retrieval, IPM 2006, Lexical Disagreement Problems, Reliable Faq Retrieval