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    Interday Forecasting and Intraday Updating of Call Center Arrivals

    13 years 11 months ago
    Interday Forecasting and Intraday Updating of Call Center Arrivals
    Download  www.unc.edu
    Haipeng Shen, Jianhua Z. Huang
    claim paper
    Added 13 Dec 2010
    Updated 13 Dec 2010
    Type Journal
    Year 2008
    Where MSOM
    Authors Haipeng Shen, Jianhua Z. Huang
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