: This paper analyzes the shortage of traditional ERP systems in the current dynamic and competitive enterprises environment. The new generation ERP system needs to be frequently customized with low cost, high quality, and efficiency, as is similar to the product of Mass Customization (MC). Due to this kind of similarity, an implementation framework of ERP with MC principles (MC-ERP) is proposed based on the three fundamental principles of MC. An enterprise modeling-based enterprise total solution, which is the starting point of this framework, is introduced. In order to solve the function deployment approach, which is a key technology of the framework, an approach based on quality function deployment methodology is also discussed. For realization and validation, the architecture of a toolset for implementing MC-ERP is finally proposed, and the enterprise modeling tool, the kernel of this toolset, has been developed. Key Words: ERP, mass customization, enterprise modeling, workflow, qu...
Y. Zhao, Y. S. Fan