In this paper, we present a performance analysis of a 2-dimensional preemptive priority queueing system with state-dependent arrivals. Using a Markovian formulation we first compute the steady state distribution for the queue length of both classes. Then, waiting times and busy periods are characterized through (i) first and second moments and (ii) the approximation of their cumulative distribution functions (cdf) and Laplace
Gabriel R. Bitran, René Caldentey