COLLAGEN: A Collaboration Manager for Software Interface Agents

We have implemented an application-independent collaboration manager, called Collagen, based on the SharedPlan theory of discourse, and used it to build a software interface agent for a simple air travel application. The software agent provides intelligent, mixed initiative assistance without requiring natural language understanding. A key benefit of the collaboration manager is the automatic construction of an interaction history which is hierarchically structured according to the user´s and agent´s goals and intentions. User Modeling and User-Adapted Interaction, Special Issue on Computational Models for Mixed Initiative Interaction This work may not be copied or reproduced in whole or in part for any commercial purpose. Permission to copy in whole or in part without payment of fee is granted for nonprofit educational and research purposes provided that all such whole or partial copies include the following: a notice that such copying is by permission of Mitsubishi Electric Rese...

• Type: Journal
• Year: 1998
• Where: UMUAI
• Authors: Charles Rich, Candace L. Sidner
• Keywords: Collaboration Manager, Electric Research Laboratories, Mitsubishi Electric Research, UMUAI 1998