In this paper, the arrival of calls (i.e., new and handoff calls) in a personal communications services (PCS) network is modeled by a Markov arrival process (MAP) in which we allow correlation of the interarrival times among new calls, among handoff calls, as well as between these two kinds of calls. The PCS network consists of homogeneous cells and each cell consists of a finite number of channels. Under the conditions that both cell's residence time and the requested call holding time possess the general phase type (PH) distribution, we obtain the distribution of the channel holding times, the new call blocking probability and the handoff call failure probability. Furthermore, we prove that the cell residence time is PH distribution if and only if