We describe the experience of using a combination of requirements engineering techniques (scenarios, storyboards, observation and workshops) in an escience application to develop a geographical analysis tool for epidemiologists. Problems encountered were: eliciting tacit knowledge; and creating new visions and working practices for our users. The combination of techniques worked well, although observation of working practice was not so effective in this scientific domain, where activity is mainly cognitive.
Sarah Thew, Alistair G. Sutcliffe, Oscar de Bruijn