Value-driven Service Matching

Electronic service bundles such as Internet access and Voice over IP become increasingly important for the economy. The requirements engineering problem is how to compose an e-service bundle such that consumer needs are met optimally, and the suppliers provide the services economically sustainable. We propose a technique to match a consumer need with a multi-supplier bundle of commercial eservices, which we illustrate by means of a telecommunication case study.

• Type: Journal
• Year: 2008
• Where: RE
• Authors: Jaap Gordijn, Sybren de Kinderen, Roel Wieringa
• Keywords: E-service Bundle, Electronic Service, Internet Access, RE 2008, Software Engineering