On November 3, 2009, voters in Takoma Park, Maryland, cast ballots for mayor and city council members using the ScantegrityII voting system--the first time any end-to-end (e2e) voting system with ballot privacy has been used in any binding governmental election. This case-study describes how we carried out this complex engineering feat involving improved design and implementation of a novel cryptographic voting system, streamlined procedures, agreements with the City, and assessments of the experiences of voters and poll workers. The election with 1722 voters from six wards involved paper ballots with invisible-ink confirmation codes, instant-runoff voting with write-ins, early and absentee (mail-in) voting, dual-language ballots, provisional ballots, privacy sleeves, any which-way scanning with parallel conventional desk-top scanners, end-to-end verifiability based on optional web-based voter verification of votes cast, a full hand recount, thresholded authorities, three independent ...