A Web-based Management Tool for Health Care Services with Appointment Required

We present a Web-based management Tool for Health Care Services with appointment required. This tool lets patients request appointments with doctors and specialists via the Internet. It changes the previous situation where the only way to get an appointment was via a telephone call. Now, with the new system, it is possible to use a desktop computer or a WAPenabled cellular phone to request appointments for health care services. Additionally, the system eases daily work to doctors and administrative staff, reducing previous paper work significantly and improving the whole service. According to the users, transparency, flexibility and availability are the main advantages of the new system. Keywords Web applications, Novel applications, Health Care Service, WWW/WAP, Multi-access, User Interfaces.

• Type: Conference
• Year: 2001
• Where: WWW
• Authors: Fernando Aguado-Agelet, Luis E. Anido-Rifón, Olga Folgueiras-Artime
• Keywords: Health Care Services, Internet Technology, Patients Request Appointments, Web-based Management Tool, WWW 2001