Lifting the veil: improving accountability and social transparency in Wikipedia with wikidashboard

Wikis are collaborative systems in which virtually anyone can edit anything. Although wikis have become highly popular in many domains, their mutable nature often leads them to be distrusted as a reliable source of information. Here we describe a social dynamic analysis tool called WikiDashboard which aims to improve social transparency and accountability on Wikipedia articles. Early reactions from users suggest that the increased transparency afforded by the tool can improve the interpretation, communication, and trustworthiness of Wikipedia articles. Author Keywords Social transparency, accountability, WikiDashboard, Wikipedia, wiki, collaboration, trust, visualization. ACM Classification Keywords H.5.3 [Information Interfaces]: Group and Organization Interfaces ? Collaborative computing, Computer-supported cooperative work, Web-based interaction, H.3.5 [Information Storage and Retrieval]: Online Information Systems, K.4.3 [Computers and Society]: Organizational Impacts ? Computer-s...

• Type: Conference
• Year: 2008
• Where: CHI
• Authors: Bongwon Suh, Ed H. Chi, Aniket Kittur, Bryan A. Pendleton
• Keywords: CHI 2008, Computer-supported Collaborative Work, Computer-supported Cooperative Work, Human Computer Interaction, Keywords Social Transparency