In this work, we use qualitative field studies to examine the role of physical artifacts in conjunction with and comparison to digital communication. We investigate what people convey through the choice of a communicative medium, how choices of medium are perceived and intended, and how people combine digital and physical media and artifacts to maintain social connections. Keywords Field studies, qualitative analysis, computer-mediated communication, social communication ACM Classification Keywords H.5.3. Group and Organization Interfaces: Evaluation/methodology, CSCW
Elaine M. Huang, Crysta J. Metcalf