In search of end-users

Learning from end-users is essential to participatory design. In order to learn from end-users we need to find end-users to collaborate with. However, finding end-users can be the hardest part of a project. What pro-active steps can be taken when searching for endusers? In this paper we describe our search for endusers to work with on one particular design project. We reflect on why we were often unsuccessful, and how in the end we found end-users who were willing and eager to collaborate with us to design a Risk and Compliance visualization. Keywords User-centered design. ACM Classification Keywords H5.2. User interfaces: User-Centered Design.

• Type: Conference
• Year: 2006
• Where: CHI
• Authors: Rachel K. E. Bellamy, Tracee Vetting Wolf, Rhonda Rosenbaum
• Keywords: ACM Classification Keywords, CHI 2006, Human Computer Interaction, Keywords User-centered Design, Particular Design Project