A social proxy for distributed tasks: design and evaluation of a working prototype

This paper describes an approach to managing tasks and processes that are distributed across a large number of people. The basic idea is to use a social visualization called a task proxy to create a shared awareness amongst the participants in a task or process. The process awareness provided by the task proxy enables its users to monitor the task state, the states of participants, and to communicate with those in particular states. We describe the concept, a first prototype, its evaluation, and discuss future directions. Author Keywords Social proxy; social computing; visualization; awareness; process awareness; design; workflow; CSCW; task support. ACM Classification Keywords H.5.3 [Information Interfaces and Presentation]: Group and Organization Interfaces ? Computer supported cooperative work, evaluation/methodology, asynchronous interaction, synchronous interaction

• Type: Conference
• Year: 2004
• Where: CHI
• Authors: Thomas Erickson, Wei Huang, Catalina Danis, Wendy A. Kellogg
• Keywords: CHI 2004, Human Computer Interaction, Keywords Social Proxy, Process Awareness, Task Proxy